Students of Higher Education Institution Preferences on Library Facilities Design Criteria: A Repertory Grid Technique Approach

By:
Dr Maimunah Sapri,
Prof. Ammar Kaka,
Dr. Edward Finch
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Facilities management functions often interface with built environment design and construction. In achieving organisation goal effectively, facilities design of the service environment should originate from client and end user requirement. Within Higher Education Institution (HEI), there is ever-increasing acknowledgment of the student experience which is regarded as a useful way to adopt as a tool in increasing organisation performance. This paper presents a current research project on the students preferences of design criteria for library facilities and highlights the contribution of student experience in driving better design and functionality of these facilities. The paper discusses the research instrument used, which is the Repertory Grid Technique (RGT) initially formed by George Kelly in Personal Construct Psychology. The RGT takes a constructivist approach and can act as a major tool in enquiring and understanding the essence of how people view the world in a qualitative research enquiry. This paper explains the technique, data collection process and the outcome of the analysis. It also discussed the advantages and disadvantage of using qualitative approach, specifically the use of RGT in understanding student perception of the library physical environment.


Keywords: Facilities Design, Functionality, Physical Environment, Students Experience, Repertory Grid Technique
Stream: Economics and Management
Presentation Type: Paper Presentation in English
Paper: , Higher Education Students’ Preferences in Relation to Library Design


Dr Maimunah Sapri

PhD Student, The School of Built Environment, Heriot-Watt University
Edinburgh, UK

Maimunah Sapri is a lecturer at Universiti Teknologi Malaysia, Malaysia. She has more than 6 years experience of the academic related works. She has been accomplished in all areas relating to real estate ranging from property management, facilities management, property valuation, real estate appraisal and development, and real estate agent. As academicians, her responsibilities are included teaching and supervising dissertation for undergraduate and post graduate study. Involve in short term research, student development programmed and administration work towards student interest. Currently, undertake a PhD study in Facilities Management, under the supervision of Professor Ammar Kaka at the School of Built Environment, Heriot-Watt University. Edinburgh, United Kingdom.The research conducted attempt to investigate on students preferences of design criteria for library facilities and highlights the contribution of student experience in driving better design and functionality of these facilities.

Prof. Ammar Kaka

Professor, School of the Built Environment, Heriot-Watt University
Edinburgh, UK


Dr. Edward Finch

Reader in Facilities Management, School of the Built Environment, Heriot-Watt University
Edinburgh, UK


Ref: I07P0791